SwiftKey Issues With Android 4.2 Acknowledged by Developer

TouchType Ltd. has developed and improved upon one of the best software keyboards available for the Android platform. The recently released version 3 held a number of highly requested features, as well as improved suggestions and a new interface to better suit Android 4.0 and above.

With Google releasing Android 4.2 over a month ago, there have been some issues with the OS, mainly on the new Nexus devices, that turned the experience into a rather disappointing one. To current some of these, as well as the missing month of December in the birthday listings, Android 4.2.1 was released. Even with the new version, some developers have found that their apps need updating to include support for the new release of the OS.

Though the changes from 4.1.1 to 4.2 are not incremental TouchType Ltd. is one of the developers forced to acknowledged issues with SwiftKey 3 in the new version of the OS. Some Android users have found that after updating, Swiftkey has either been soft-disabled or removed entirely, and in some cases the user data has also been wiped. The developers have promised a fix to be included in the next update and as soon as possible:

“This is a rare but unfortunate report that we’ve recently been made aware of. We have contacted the Android development team to understand what caused this in their code. We are doing what we can on our end to resolve this issue for those affected.

“Meanwhile, please redownload SwiftKey from the same storefront you originally purchased it from. As long as you are signed into the same account that you originally used to purchase the application, you will not be charged a second time. Also, remember that to get SwiftKey fully installed, you may need to click on the SwiftKey 3 icon in your app drawer to initialize the installation process.”